Service and support, all in one stop.
24/7 priority access to Apple experts by chat or phone2
Global repair coverage3
Onsite repair for desktop computers: Request that a technician come to your work site4
Mail-in repair for portable computers: Mail in your Mac using a prepaid shipping box provided by Apple4
Carry-in repair: Take your Mac to an Apple Store or another Apple Authorized Service Provider4
AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. Purchase of the plan is not required to purchase the covered equipment. For complete details, see terms at apple.com/legal/sales-support/applecare/applecareplus.
1 Service coverage is available only for Mac and its original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80 percent of their original capacity, and (iii) up to two incidents of accidental damage from handling of your Mac, each incident being subject to a service fee of $99 for screen damage or external enclosure damage or $299 for other damage, plus applicable tax. If your Mac has catastrophic damage from an accident or is inoperable after unauthorized modifications, you will need to buy a replacement.
2 Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
3 Global repair coverage may be subject to certain restrictions. See terms above for full details.
4 Availability depends on the country in which service is requested and the location of the Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts. See terms above for full details.
5 Must be purchased up to two years before your Mac purchase or during the term of your AppleCare+ coverage.
6 For Mac computers running macOS Server, AppleCare+ covers server administration and network management issues using the graphical user interface of macOS Server. For advanced server questions and integration issues, purchase AppleCare OS Support.