AppleCare+

Most Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary technical support. To extend your coverage further, purchase AppleCare+ or the AppleCare Protection Plan.

 

Service and support, all in one stop.


      24/7 priority access to Apple experts by chat or phone2

      Global repair coverage3

      Onsite repair for desktop computers: Request that a technician come to your work site4

      Mail-in repair for portable computers: Mail in your Mac using a prepaid shipping box provided by Apple4

      Carry-in repair: Take your Mac to an Apple Store or another Apple Authorized Service Provider4

download more information on AppleCare+

AppleCare+

for Mac

AppleCare+

for iPads

AppleCare+

for earphones

AppleCare+

for Watch

MacBook Air

3 years

compare to retail price of $249

iMac

3 years

compare to retail price of $169

AirPods and Beats

2 years

Express Replacement Service

MacBooks Pro 13

3 years

compare to retail price of $269

iPad Pro

2 years

compare to retail price of $129

Mac Mini

3 years

compare to retail price of $99

MacBooks Pro 16

3 years

compare to retail price of $379

iPad, iPad mini and iPad Air

2 years

compare to retail price of $69

AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. Purchase of the plan is not required to purchase the covered equipment. For complete details, see terms at apple.com/legal/sales-support/applecare/applecareplus.


1 Service coverage is available only for Mac and its original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80 percent of their original capacity, and (iii) up to two incidents of accidental damage from handling of your Mac, each incident being subject to a service fee of $99 for screen damage or external enclosure damage or $299 for other damage, plus applicable tax. If your Mac has catastrophic damage from an accident or is inoperable after unauthorized modifications, you will need to buy a replacement.


2 Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.


3 Global repair coverage may be subject to certain restrictions. See terms above for full details.


4 Availability depends on the country in which service is requested and the location of the Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts. See terms above for full details.


5 Must be purchased up to two years before your Mac purchase or during the term of your AppleCare+ coverage.


6 For Mac computers running macOS Server, AppleCare+ covers server administration and network management issues using the graphical user interface of macOS Server. For advanced server questions and integration issues, purchase AppleCare OS Support.

phone: 

860-486-5756  

UConn Bookstore TechShop

address: 

2075 Hillside Road

Storrs, CT 06269   

email:

techshop@uconn.edu

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UConn ITS Help Desk

address:

Homer Babbidge Library,

Storrs Campus
1st Floor
369 Fairfield Way
Storrs, CT 06269-1266

email: 

techsupport@uconn.edu

phone:

860-486-4357